Quick Start Guide

Getting Started

Technical Requirements

  • Compatible web browser with JavaScript enabled

  • Two-factor authentication app (Google Authenticator, Authy, etc.)

Institutional Requirements

  • Completed KYC/AML verification

Organization Setup

Step 1: Initial Contact

Contact TSI team to initiate organization onboarding process.

Step 2: Documentation Submission

Provide required institutional documentation:

  • Corporate registration documents

  • Authorized signatory information

  • Compliance certifications

  • Financial statements (if required)

Step 3: KYC/AML Verification

Complete institutional Know Your Customer and Anti-Money Laundering verification.

Step 4: Account Approval

Wait for TSI admin approval and receive organization account credentials.

Step 5: Organization Admin Invitation

Once approved, the designated Organization Admin will receive an invitation email from TSI.

Step 6: Initial Account Setup (Organization Admin)

Receiving the Invitation

  1. Check your registered email for TSI invitation

  2. Look for email from TSI platform

  3. Note that invitation links have expiration time (typically 1 hours)

  4. Contact TSI support if invitation is not received within 24 hours

First-Time Login Setup

  1. Click the invitation link in the email

  2. Create your password:

    • Minimum 8 characters

    • Avoid common dictionary words

Reset Password
  1. Set up Two-Factor Authentication (2FA):

    • Download authenticator app (Google Authenticator, Authy, Microsoft Authenticator)

    • Scan QR code displayed on screen with authenticator app

    • Enter 6-digit verification code from app to confirm setup

2FA Setup

Important Security Notes

  • Never share your password or 2FA codes with anyone

  • TSI support will never ask for your password or 2FA codes

  • Use a dedicated device/browser for TSI access when possible

First-Time Setup

Understanding MPC Keys

Multi-Party Computation (MPC) keys provide enhanced security by splitting private keys between you and Fireblocks, ensuring no single party can unilaterally access funds.

After the Organization Admin completes their initial account setup and logs in for the first time, they will be automatically directed to the MPC key generation page.

MPC Key Generation Process

Step 1: Generate MPC Keys

MPC Key Generation Interface
  1. Click "Generate MPC Keys"

  2. Wait for both algorithms to complete (1-2 minutes each)

Step 2: Generate Passphrase

Passphrase Generation
  1. Click "Generate & Download Passphrase"

  2. Save the JSON file securely in multiple locations

Step 3: Upload Encrypted Key

  1. Click "Upload Passphrase File"

  2. Select the JSON file from Step 2

  3. Complete backup process to finish MPC setup

  4. Important Note: This passphrase is the ONLY way to recover your wallet

Wallet Setup

After completing MPC key generation, you can create your first wallet for trading operations.

Creating Your First Wallet

Step 1: Access Wallet Interface

Wallets Page
  1. Navigate to Wallets tab in the main navigation

  2. Click "Create Wallet" button on the right side

Step 2: Configure Wallet Settings

Create Wallet Dialog
  1. Enter Wallet Name

    • Choose a unique wallet name that provides clear meaning

    • Use descriptive names for easy identification (e.g., "Trading Wallet", "Main Vault")

  2. Complete Creation

    • Click "Create" button to generate the wallet

    • System will automatically create associated asset addresses for supported networks

Step 3: Wallet Verification

  • Note the generated wallet addresses for each supported network

  • Wallet is now ready for deposits and trading operations

Depositing Funds

After creating your wallet, you can deposit tokens to fund your trading operations.

Step 1: Access Deposit Interface

Deposit Address Dialog
  1. Navigate to the Wallets page

  2. Find your wallet and click the Deposit button (deposit icon)

Step 2: Get Deposit Address

  1. Select the token you want to deposit

  2. Copy the wallet address displayed

  3. Use this address to transfer tokens from your external wallet

  4. Important: Only send supported assets to the correct network address

Step 3: Confirm Deposit

  • Wait for blockchain confirmation

  • Check wallet balance to verify successful deposit

  • Deposited funds will be available for placing orders

Withdrawal Management

Setting Up Withdrawal Address Whitelist

Before you can withdraw assets from your TSI wallet, you need to establish a whitelist of approved addresses. This security feature ensures that withdrawals can only be made to pre-approved destinations.

Step 1: Access Whitelist Management

  1. Navigate to the Wallets page

  2. Click "Address Book" or "Whitelist" management button

  3. Click "Add Address" to create a new whitelist entry

Step 2: Configure Whitelist Address

  1. Enter Address Information

    • Address Name: Provide a descriptive name for easy identification

    • Wallet Address: Enter the destination wallet address

  2. Submit for Approval

    • Click "Submit" to create the whitelist entry

    • Status will show as "Pending Approval"

    • Wait for TSI administrator verification

Step 3: TSI Approval Process

  • TSI administrators will review the whitelist request for security verification

  • This dual-control mechanism provides additional protection against unauthorized access

  • Approval typically takes 1-2 business days

  • You will receive notification when the address is approved

Withdrawing Assets

Once your whitelist addresses are approved, you can proceed with asset withdrawals.

Step 1: Initiate Withdrawal

  1. Navigate to the Wallets page

  2. Find your wallet and click the Withdraw button

  3. Select the asset you want to withdraw

Step 2: Configure Withdrawal Details

  1. Select Destination

    • Choose from your approved whitelist addresses

    • Only addresses with "Approved" status will be available

  2. Enter Withdrawal Amount

    • You can only withdraw the available amount, which excludes any locked collateral

    • Check that you have sufficient unlocked balance

Step 3: Complete Withdrawal

  1. Navigate to Transfers Page

    • Go to Transfers page to view and manage the withdrawal transaction

  2. Review Transaction Details

    • Verify destination address and amount

    • Check estimated network fees

  3. Sign Transaction

    • Complete MPC signature process

    • Follow on-screen instructions for transaction authorization

Team Management

Creating Additional Users

After setting up your organization and wallets, you can invite additional users to join your organization with specific roles and permissions.

Step 1: Access User Management

Users Page
  1. Navigate to Users tab in the main navigation

  2. Click "Create User" button on the right side

Step 2: Configure User Details

Create New User Dialog
  1. Enter User Information

    • Name: Enter the user's full name

    • Email: Provide the user's email address for invitation

  2. Select User Role

    • Trader: Full trading permissions for lending and borrowing

    • Trader (Viewer): Read-only access to view trading activities

    • Choose the appropriate role based on the user's responsibilities

  3. Complete User Creation

    • Click "Create" button to send invitation

    • User will receive an email invitation to join the organization

Step 3: User Activation

  • Invited user receives email with setup instructions

  • User completes account setup including password and 2FA

Step 4: Join Organization MPC Key

After completing password and 2FA setup, new users need to join the organization's MPC key system.

For the New User:

Join Organization MPC Key
  1. Click "Join MPC Key" to initiate the device authorization process

  2. Copy the generated join code that appears on screen

  3. Send this join code to the organization admin for approval

For the Admin:

Approve Join MPC Key
  1. Navigate to Wallets page

  2. Click "Approve Join" button

  3. Paste the join code provided by the new user

  4. Click "Join" to approve the request

Once approved, the new user will have access to the organization's MPC wallet system and can begin trading operations.

Assigning Users to Wallets

Edit Wallet - Assign Traders
  1. Navigate to Wallets page and click "Edit" for the target wallet

  2. Select users from the "Traders" dropdown

  3. Click "Confirm" to save assignments

Trading Overview

After completing setup and depositing funds, traders can begin placing lending or borrowing market orders. TSI offers two trading modes:

  • DeFi Mode: Fully decentralized trading with smart contract settlement

  • Indication Mode: Institutional trading with counterparty relationships and off-platform loan settlement

DeFi Market Orders

DeFi mode enables decentralized lending and borrowing with automated smart contract settlement.

DeFi Market Order Interface

Placing a DeFi Order

Step 1: Access Trading Interface

  1. Navigate to the DeFi section

  2. Select your wallet from the dropdown

  3. Choose the token market you want to trade

Step 2: Configure Order Details

For Borrowing:

  1. Select "Borrow" order type

  2. Enter desired interest rate (%)

  3. Specify borrow amount

  4. Choose collateral token type

  5. Set minimum matched amount

For Lending:

  1. Select "Lend" order type

  2. Enter desired interest rate (%)

  3. Specify lend amount

  4. Select acceptable collateral tokens

  5. Set minimum matched amount

Step 3: Submit and Monitor

  1. Click "Submit" to place the market order

  2. Wait for order matching notification

DeFi Settlement Process

When your order matches, complete settlement based on your role:

Order Taker:

  • Complete transaction signing within 30 minutes of matching

  • Navigate to Transfers page

  • Follow on-screen MPC signature instructions

Order Maker:

  • Wait for Taker completion notification

  • Complete transaction signing within 12 hours of notification

  • Complete MPC signature process on Transfer page

Order Matching and Settlement

Post-Settlement Management

Post-Settlement Loan Management

Active loans appear on the Wallets page with available operations:

For Borrowers:

  • Repay: Make partial or full loan repayments

  • Add Collateral: Increase collateral to improve loan health

  • Remove Collateral: Withdraw excess collateral (subject to requirements)

Repay Loan

Indication Market Orders

Indication mode enables institutional order matching with off-platform loan settlement between established counterparties.

Counterparty Management

Note: Requires Organization Admin permissions to establish counterparty relationships.

Step 1: Access Counterparty Management

My Counterparties Interface
  1. Navigate to Counterparties section

  2. View existing relationships

  3. Click "+ Add Counterparty" for new relationships

Step 2: Establish Counterparty Relationships

Option A: Share Invitation Code

  1. Click "Institution Invite Code"

  2. Copy and securely share your invitation code

  3. Approve relationship requests when received

  4. Configure trading parameters

Option B: Accept Invitation Code

  1. Click "+ Add Counterparty"

  2. Enter received invitation code

  3. Wait for counterparty approval

  4. Configure trading parameters

Step 3: Configure Trading Parameters

Counterparty Configuration

Role Permissions:

  • Lender Only: Can only lend to this counterparty

  • Borrower Only: Can only borrow from this counterparty

  • Both: Can both lend and borrow

Configuration Settings:

  • Maximum Tenor: Set maximum loan duration (days)

  • Maximum Match Value: Set maximum transaction amount (USD)

  • Unlimited Option: Remove limits for trusted counterparties

  • Status: Enable/disable trading with specific counterparties

Placing Indication Orders

Note: Requires Trader role permissions.

Step 1: Access Indication Trading Interface

  1. Navigate to Indication section

  2. Select your wallet from dropdown

Step 2: Configure Order Parameters

For Borrowing Orders:

Borrow Order
  1. Click "Borrow" tab

  2. Set interest rate (%)

  3. Enter borrow amount

  4. Choose collateral token

  5. Set minimum matched amount (optional)

  6. Select maturity date

For Lending Orders:

Lend Order
  1. Click "Lend" tab

  2. Set interest rate (%)

  3. Enter lend amount (check available balance)

  4. Select acceptable collateral tokens

  5. Set minimum matched amount (optional)

  6. Choose minimum and maximum maturity dates

Step 3: Submit and Settlement

  1. Review order details and counterparty information

  2. Click "Submit" to place order

  3. Wait for order matching notification

Indication Settlement Process

When matched, complete the platform fee payment. Note: Actual loan settlement occurs off-platform between counterparties.

Indication Matched Fee

Platform Fee Payment:

  1. Navigate to Transfers page

  2. Locate "Indication Matched Fee" transaction

  3. Click "View Details" to review fee amount

  4. Complete fee payment using MPC signature

  5. Retrieve margin after payment completion

Off-Platform Settlement:

  • Coordinate directly with matched counterparty for loan execution

  • Complete legal documentation and contract signing off-platform

  • Handle actual fund transfers outside TSI platform

Post-Settlement Indication Loan Management

Indication Loans

View Active Indication Loans:

  1. Navigate to Wallets page

  2. Select "Liability (Borrower)" or "Asset (Lender)" tab

  3. Switch to "Indication" tab

  4. Review loan details:

    • Loan ID and counterparty information

    • Loan and collateral amounts

    • Maturity date

    • LTV percentages

Off-Platform Loan Execution:

  • Use counterparty contact information for direct communication

  • Execute actual loan transfers outside TSI platform

  • Complete contract signing and legal documentation

  • TSI provides loan tracking and counterparty information only